Cancellation Policy + Late Policy
Your appointment is reserved exclusively for you. To provide the highest level of service, please review the following policies.
Cancellation Policy
A minimum of 24 hours’ notice is required to cancel or reschedule your appointment.
Appointments canceled with less than 24 hours’ notice will be charged 50% of the scheduled service.
Same-day cancellations and no-shows will be charged 100% of the scheduled service.
Late Arrivals
Please arrive 5–10 minutes early to relax and complete any necessary intake forms.
If you arrive late, your service may need to be shortened to avoid delaying the next guest, while the full service price will still apply.
Arrivals more than 15 minutes late may need to be rescheduled and will be treated as a late cancellation.
Deposits
A non-refundable deposit of $50 is required to reserve all appointments. The deposit will be applied toward your service total.
If you cancel with at least 24 hours’ notice, your deposit may be transferred to one future appointment.